“Marta remembered our anniversary from last year. Thank you for making a fuss of us — we'll pass your name along to everyone.”
Mico watches your Google reviews, writes the reply the way you’d write it, and texts you the draft. Send it, or just say what you’d change — however you’d say it to a person.
Setup
Type your restaurant's name. Mico finds your Google Business Profile and connects in one click.
That's the whole dashboard. No portal, no password, nothing new on your phone.
A draft arrives when a review does. Say “post it,” or “warmer,” or “mention the patio” — plain words, no commands to learn. Mico keeps your edits for next time.
Your voice
A generic “Thanks for the feedback!” reads worse than silence. Mico writes about your food, your room, your neighborhood — and every note you text back teaches it more.
Hard reviews included. Two-star nights get a calm, specific reply that invites the guest back instead of arguing in public.
“Marta remembered our anniversary from last year. Thank you for making a fuss of us — we'll pass your name along to everyone.”
“Forty minutes for a first course isn't the night we want to give anyone. We've added a second hand on the pasta station on weekends. Come back and ask for me — dessert is on us.”
“Glad the Etna Rosso landed. We pour six by the glass from small Sicilian growers — next time let Dan build the flight for you.”
Beyond Google
ChatGPT, Perplexity and Siri answer from indexed text. Your replies are indexed text — the only place your own words describe your food and your street. Every reply Mico posts is another line in that record.
Not only restaurants
Mico started in dining rooms because that’s where reviews hurt most. The thread works the same anywhere a customer leaves a star rating and an owner has no time to reply.
The alternative
The category standard is an onboarding call, an annual contract, a dashboard someone is supposed to log into, and template replies with your name dropped in. You have a full room and a walk-in that’s making a noise. Mico is a text thread and a sentence back.
Pricing
That’s $9 a week — less than one covered table. Cancel by texting “cancel”: no call, no notice period.
Start with 5 free replies